5 Questions to Ask Before Hiring an eCommerce Consultant

Written by

Heather Shoup

Published on

eCommerce General, Web Development
Hiring an ecommerce consultant

5 Questions to Ask Before Hiring an eCommerce Consultant

Hiring an ecommerce consultant

Questions to Ask Before Hiring an eCommerce Consultant

Are you looking to hire an eCommerce consultant for your business, but not sure how to choose one? Read this article to learn how to find the right match.

E-commerce is projected to grow by the billions every year from 2014-2021. With all this growth comes new competition and new technology.

An ecommerce consultant can give your business that competitive edge it needs to keep up with this growth. But the hiring process can seem like uncharted territory. Especially if you’ve never had experience with consulting before.

That’s why we’ve decided to help you out in the process! Read on for 5 questions to ask before hiring one for your business:

How Professional Is The Ecommerce Consultant?

A consultant will help develop your online presence and increase business’ traffic. When looking for an ecommerce consultant make sure they can do that for themselves as well.

We recommend looking at the consultant’s website and ranking in search engine results. Use this as examples of their work. Ask for a portfolio of their previous work as well.

What Is Their Reputation?

Look up the consultant’s reviews online to see if they can deliver on what they promise. If the consultant can provide a list of former clients contact them to find out how their work was.

Talk with other people in your industry. Ask them for their recommendations for an ecommerce consultant. When you finally find one ask for references to contact that can confirm their skills.

What Are Your Problems?

There are many services that a consultant can use to help make your business more effective. Try to come to the table with a list of goals for your company or specific problems to be dealt with.

This will help the consultant provide results on exactly what you’re looking for. Here are some common e-commerce problems:

  • Web Page Development Or Design
  • Website Security
  • Search Engine Optimization
  • Product Pages

Ask a consultant to troubleshoot your business if you don’t know where to start.

What Is Your Budget?

Decide on a budget you are likely to spend on the services you need. This can help you chose the kind of consultant you will work with.


We find that sometimes freelancers are cheaper than firms. When deciding on working with one know that they are known for juggling multiple clients at once. And remember that this is one person who will be handling your company’s request.


Firms are usually more expensive to work with. But understand that you are getting a lot for your money. If your company has complex goals a firm likely has the technology and expertise to solve them.

How Involved Do You Want To Be?

Think about how often you want to meet to talk to your consultant during the duration of projects. Okay with giving the ecommerce consultant total control over the projects? Explain that.

If you will need weekly meetings to talk through progress then tell candidates that. They will then determine if they have that time. Set the expectation for communication during the hiring process.

Contact Us

Now that we have armed you with the tools you need. Looking for e-commerce help should be a breeze!

But if you still have questions don’t worry! That just means you’re trying to make educated decisions. Don’t hesitate to contact us for more help.

Share on Social

ecommerce consultant

Heather Shoup


For over two decades, I've been deeply passionate about technology, marketing, and the ever-evolving digital landscape. My journey has led me to collaborate with a diverse range of clients globally, across various industry sectors. Committed to staying ahead of the curve, I continually invest in my personal and professional development, especially in mastering the intricate technologies vital for success in digital marketing.

Related Posts